Terms of Service

Last updated: January 2025. These Terms of Service govern your use of Voxtral's speech understanding services.

Acceptance of Terms

By accessing or using Voxtral's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Voxtral provides speech understanding services including:

  • Speech-to-text transcription
  • Multilingual speech recognition
  • Audio content Q&A and summarization
  • API access for integration
  • Open-source model downloads

User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not:

  • Use our services for illegal activities
  • Attempt to reverse engineer or hack our systems
  • Transmit harmful, offensive, or inappropriate content
  • Violate intellectual property rights
  • Interfere with the operation of our services
  • Use our services to harm others or their rights

Content Guidelines

You are responsible for all content you submit or process through our services. We do not monitor or review user content but reserve the right to remove content that violates these terms.

API Usage and Limits

Our API services are subject to usage limits and fair use policies:

  • Rate limits may apply to prevent abuse
  • Usage quotas may be enforced
  • We may throttle or suspend excessive usage
  • Commercial use requires appropriate licensing

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

Intellectual Property

Our services and content are protected by intellectual property laws:

  • Our Rights: We retain all rights to our technology, trademarks, and proprietary content
  • Your Rights: You retain rights to your original content and data
  • Open Source: Our models are released under Apache 2.0 license
  • Attribution: Proper attribution may be required for certain uses

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these terms and any applicable license agreements.

Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference.

Data Processing

  • We process your data to provide our services
  • Audio data is processed for transcription and understanding
  • We implement appropriate security measures
  • You control your data and can request deletion

Payment and Billing

Some of our services may require payment:

  • Pricing is subject to change with notice
  • Payment is due upon receipt of invoice
  • Late payments may result in service suspension
  • Refunds are handled on a case-by-case basis

Taxes

You are responsible for any taxes associated with your use of our services. We may collect and remit taxes as required by law.

Limitation of Liability

To the maximum extent permitted by law:

  • We provide services "as is" without warranties
  • We are not liable for indirect or consequential damages
  • Our total liability is limited to amounts paid for services
  • Some jurisdictions do not allow liability limitations

Disclaimers

We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify and hold harmless Voxtral and its affiliates from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your content or data
  • Your violation of third-party rights

Dispute Resolution

Any disputes arising from these terms will be resolved as follows:

  • First, we encourage direct communication to resolve issues
  • If unresolved, disputes may be subject to binding arbitration
  • Arbitration will be conducted in accordance with applicable rules
  • Small claims court actions are not subject to arbitration

Governing Law

These terms are governed by the laws of the jurisdiction where Voxtral is incorporated, without regard to conflict of law principles.

Changes to Terms

We may update these terms from time to time:

  • Material changes will be communicated to users
  • Continued use constitutes acceptance of changes
  • You may terminate your account if you disagree with changes
  • Previous versions will be archived for reference

Contact Information

If you have questions about these Terms of Service, please contact us:

We will respond to your inquiry within 30 days.